To help us keep track of who has updated their systems, please fill out this short form. Once the form is filled out, you will be given a link to download the updates.

*It is very important to always back up the directory before installing new updates.

Release Notes

Nov 22, 2006 - Version 5.06.11.21

• Added functionality to the ticket layout form to allow you to move the logo, text and bar code individually to get the best fit on the ticket.  Use 50 or 100 increments when positioning these items.
• Added functionality to the ticket history form to be able to change the expiration date of a ticket before it expires. 

Jun 1, 2006 - Version 5.06.06.01

• Added functionality to the ticket history form to be able to change the ticket value after it has been issued.  Use this with caution.  Only Managers and Administrators have access to this functionality.
• Added functionality to the ticket history form to be able to change the status of a ticket from Redeemed to Issued. Use this with caution. Only Managers and Administrators have access to this functionality.

Apr 5, 2006 - Version 5.06.04.05

• The User Guide is now available and will be installed with this release.
  To view the manual, click on Start -> All Programs -> TickeTrack -> User Guide
  You will need Acrobat Reader to view the user guide. There is a link to adobe on the previous download page, where you can download Acrobat Reader for free.
  
  Security Settings
  There are some security settings which need to be updated. See the section in the manual entitled Setting User Access. The charts show the default settings and the steps to reach the screens that need to be updated.
  
  Allow 4 decimal places for ticket price
  Although you could enter the ticket price as 4 decimals this was not carrying over into the calculations. This has been fixed.
  
  Cancel Tickets
  This screen has been redesigned for easier use. See the section in the user guide for details.
  
  Ticket History
  When you are viewing a ticket record, you can change the expiry date, if the ticket has expired. The button for changing the expiry date can be seen only if the ticket expired within the last year. This gives you some flexibility if you choose to honour expired tickets. Sales Clerks do not have access to this screen. Shift Supervisors can view the screen, but the button does not display for them. Only Managers or level Supervisor can change an expiry date.
  
  Screen Sizing
  Screen sizes have been adjusted to fit on a 15" monitor.
  
  Detail Issuance Report
  This report shows issuances by employee and customer.
  

Mar 13, 2006 - Version 5.06.03.13

• This release fixes the problem with scanning the barcode.  The serial number (ticket number) can only be 6 digits.  The 9 digits is too large to fit the space.

Mar 1, 2006 - version 5.06.03.01

• This release fixes a problem with scanning the barcode.  Any tickets printed prior to this installation, you will likely need to type in the serial number rather than scan it to redeem.

• Included in this release is barcode.exe.  This installation will install the barcode on the computer that the installation is run on.  This allows you to be able to run TickeTrack from a workstation computer without having to install the complete program on the workstation.

•  If you setup your ticket layout to print 5 or 6 lines, they will now be centered top to bottom on the ticket.

• Included in the release is SetSerial.exe.  This allows you to reset your serial number.  Choose between entering a specific serial number or allowing the process to run to determine the next consecutive number from already issued tickets.  Please use this process with care.  Once you have set the serial number to what you want, you may want to delete this program so it cannot be used again.

Nov 7, 2005 - version 5.05.11.07
The conversion process is fairly straight forward. However, if you feel unsure about running the conversion, I can do the conversion for you, for a small fee. Please contact me to make arrangements.
viola@ticketrack.com or 1-877-428-1898

this version has changed extensively from version 3.5
- new functionality, new look and easier to use
- easy to setup security
- daily activity report
- training function so live data doesn't get changed
- history screens to view customer and ticket information
- query funtion on history screens to view information for
  statistical purposes
- export of customer and ticket information to any
  spreadsheet
- assign a different printer for reports and tickets
- create your own discount structure by department
- setup your own ticket descriptions and assign to a
  department
- setup categories for reporting
- define your own ticket layout, 5, 6, or 7 line layouts available